Contact Us
Got a quickie?
Check out our FAQs page for some of the most commonly asked questions, or see our top picks below.
- I'm not sure if I've successfully completed my order?
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When you have successfully completed your order, you will receive a confirmation email. If you don't receive an email, please get in touch with our customer service team using the details provided below. Be sure to check your spam folder first!
- Need to return or exchange an item?
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Need to return or exchange an item? Give our friendly customer service team a buzz between 8am and 5:30pm Monday to Friday AEST and they'll talk you through the process. Find our contact details below.
- Where is my order?
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Standard orders delivered within Australia take between 2-5 working days and international orders take from 5-7 days. If you want to check the status of your Australia bound order at any time you can visit the Australia Post website once your tracking number has been sent to you via email from Bonds. If your delivery is heading overseas get in touch with our customer service team on the details below to help you track it down.
- Can I find out when a product that is currently out of stock comes back in?
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Yes, you can call or email our customer service team on th details below to get info on products no longer available online.
Rather have a chat or send us a note?
Whether you need a hand purchasing online, have a question about an order you've placed or just want to say how stoked you are with your new Bonds, feel free to get in touch via the phone details below or click here to send us a note.
Email us anytime and we'll get back to you within 48-72 hours |
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Give us a call from 8:00am to 5:30pm Monday - Friday AEST |
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Australia |
1800 806 906 |
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New Zealand |
0800 266 376 |
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Everywhere else |
+61 3 8862 1790 |
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