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TOP QUESTIONS

I'm not sure if I've successfully completed my order?

When you have successfully completed your order, you will receive a confirmation email. If you don't receive an email, please get in touch with our customer service team using the details provided below. Be sure to check your spam folder first!

Need to return or exchange an item?

You can now create a new return request using our easy online returns system. All you need is your order number and email address with which you placed the order, which can be found in your order confirmation email.

Request Return 

Where is my order?

Standard orders delivered within Australia take between 2-5 working days and international orders take from 5-7 days. If you want to check the status of your Australia bound order at any time you can visit the Australia Post website once your tracking number has been sent to you via email from Bonds. If your delivery is heading overseas get in touch with our customer service team on the details below to help you track it down.