Free shipping & returns Australia wide

Free shipping & returns Australia wide | SHOP NOW

FREQUENTLY ASKED QUESTIONS

VOTING FOR A BABY

HOW DO I VOTE?

To vote for your own baby, make sure you've signed into the Baby Search site, visit your baby's entry page and click on the 'VOTE FOR MY BABY' button. You will then receive a confirmation email where you'll need to confirm your vote to make it count.

For those who are not voting on their own entries, please visit the Baby Gallery and search for the bub you wish to vote for. Once you're on their entry page, you'll need to enter your name and email address (only if you're not already logged in) and agree to receive email communications from Bonds. Then press the ‘VOTE NOW’ button so we can send you an email to confirm your vote. Once you've voted for a bub, you cannot vote for them again, but you can vote for as many other babies as you like.

If you voted before 12pm (Midday) AEDT 15th March, please allow up to 48 hours for your voting confirmation email to arrive.

WHERE CAN I VIEW HOW MANY VOTES I HAVE?

So the competition remains fun and fair, votes will be hidden. The shortlist will be announced on Monday 20th March 2017.

WHY CAN'T I SHARE OR SEE MY BABY IN THE GALLERY?

If you entered with a photo and/or a video by the closing time at 3pm (midday) AEDT on 1st March 2017 (time amended 1st March 2017) and your entry met with our guidelines, it will have been approved and should appear in the gallery. Please allow at least 24 hours for us to review your entry. If your entry still isn't appearing and you haven't been notified whether it’s been approved or declined, please contact our Customer Service team on 1800 806 906 between 8am and 5.30pm AEDT Monday to Friday.

CAN PEOPLE OVERSEAS VOTE?

Anyone from anywhere can vote, just follow the instructions explained under the 'HOW DO I VOTE?' question above.

WINNERS

WHEN WILL THE WINNERS BE ANNOUNCED?

A shortlist will be announced at 12pm (midday) AEDT on 20th March 2017. The final winners will be announced after 12pm (midday) AEDT on 22nd March 2017. Join our Facebook page for regular updates and Baby Search news: https://www.facebook.com/bondsbumpsandbaby

WHAT ARE THE PRIZE CATEGORIES?

WHAT ARE THE PRIZE CATEGORIES?

    • Bonds Wonderbub of the Year: 1 x boy or girl winner chosen by Bonds

  • Bonds' Choice:
    1. 1 boy x winner entry for 0 – 6 months chosen by Bonds
    2. 1 girl x winner entry for 0 – 6 months chosen by Bonds
    3. 1 boy entry for 7 - 18 months will be chosen by Bonds
    4. 1 girl entry for 7 – 18 months will be chosen by Bonds
    5. 1 boy entry for 19 - 3 years months chosen by Bonds
    6. 1 girl entry for 19 – 3 years months chosen by Bonds
    7. 1 multi birth entry for 0 – 6 months chosen by Bonds
    8. 1 multi birth entry for 7 – 18 months chosen by Bonds
    9. 1 multi birth entry for 19 – 3 years chosen by Bonds
  • People’s Choice:
    1. 1 x boy or girl winner 0 - 6 months voted by the public
    2. 1 x boy or girl winner 7 – 18 months voted by the public
    3. 1 x boy or girl winner 19 months – 3 years voted by the public
    • Video Bub: 1 x boy or girl winner chosen by Bonds

HOW ARE THE WINNERS SELECTED?

The three categories: Wonderbub of the Year, Bonds' Choice and Video Bub will be decided by a panel of Bonds' judges. One category: People's Choice is voted by the public, the entries with the most votes will win their age category.

HOW IS THE BONDS WONDERBUB OF THE YEAR SELECTED?

The Bonds panel of judges will select the Bonds 2017 Wonderbub of the Year from the selected shortlist.

WHAT DOES MY BABY WIN?

  • The Bonds Wonderbub of the Year winner will receive:
  1. The chance to star in a future Bonds TV or billboard campaign for 2017.
  2. A Bonds Baby Product Pack retailing at AUD$600 RRP.
  3. Return economy flights from the nearest capital city to Sydney or Melbourne and one night's accommodation for the child and their parent or legal guardian (only for winners that do not live in Sydney or Melbourne).
  4. A professional photo shoot to be held in Sydney or Melbourne on a date to be nominated by Bonds in April or May 2017.
  • Each winner of the Bond's Choice and People's Choice categories will receive:
  1. The chance to feature in the next Bonds Baby campaign for 2017.
  2. A Bonds Baby Product Pack retailing at AUD$300 RRP.
  3. Return economy flights from the nearest capital city to Sydney or Melbourne and one night's accommodation for the child and their parent or legal guardian (only for winners that do not live in Sydney or Melbourne).
  4. A professional photo shoot to be held in Sydney or Melbourne on a date to be nominated by Bonds in April or May 2017.
  • The winner of the Video category will receive:
  1. The chance to feature in the next Bonds Baby campaign for 2017.
  2. Return economy flights from the nearest capital city to Sydney or Melbourne and one night's accommodation for the child and their parent or legal guardian (only for winners that do not live in Sydney or Melbourne).
  3. A professional photo shoot to be held in Sydney or Melbourne on a date to be nominated by Bonds in April or May 2017.
  4. 1 year's supply of Huggies, worth over $1,000.

CAN MY BUB WIN MORE THAN ONE PRIZE?

Yes, they can. Your baby's entry is eligible to win more than one category. For example, they may win a People’s Choice prize as well as our Video category. Find out more via our Prizes page.

WHAT IS THE DAILY PRIZE WINNER?

We will be selecting a daily winner from the Baby Search entries and announcing them on Facebook. We will announce the daily winner on the Bonds Bumps & Baby Facebook page at 10am AEDT every day from the 16th February until the 2nd March 2017. Each will win a Huggies prize pack, worth $145.

CHANGES TO ENTRY

HOW CAN I REMOVE MY BABY FROM THE COMPETITION?

To remove your baby's entry from the competition log onto the Baby Search site and click on 'My Entries' to see your baby's entry details and image. Click 'Remove Entry' to remove it from the competition.

HOW DO I CHANGE MY BABY'S DETAILS OR PHOTO?

Unfortunately no changes can be made to either your baby's photo or details once entries have closed. You are however, still able to delete your baby's entry. Please see question, above, for instructions on deleting your entry.

TECHNICAL

I'M HAVING ISSUES WITH MY INTERNET BROWSER. CAN YOU HELP?

Check the browser that you are using as our website can sometimes experience issues with Internet Explorer, particularly if you are running an old version. We recommend using Google Chrome or Mozilla Firefox, which are free to download.

If you are still having issues please feel free to call us on 1800 806 906 (between 8:00AM - 5:30PM AEDT Monday - Friday) or email BondsBabySearch@pacbrands.com.au.

I'VE FORGOTTEN MY USERNAME/PASSWORD?

Your username is the email address you registered with. You can also request a new password to be sent to your email. On the login page, select 'Forgot Password' and then follow the prompts.

I DIDN'T GET AN EMAIL ASKING ME TO CONFIRM MY VOTE. WHAT DO I DO?

Check to make sure you entered the correct email address, then check your junk mail. If you still require help, please call Customer Service on 1800 806 906 (between 8:00AM - 5:30PM AEDT Monday - Friday) and we can confirm the vote on your behalf.


 

Join Bonds & Me

Sign up to bonds & me and get 20% off all purchases
CONTINUE SHOPPING
  • 0
Shake to win!

Bonds & Co. Shipping

We think you are shopping from Australia

Great news! Bonds, Berlei, Champion, Jockey, Playtex and Bonds Outlet Shopping just got a whole lot easier for you and your fellow Australian shoppers!

You can now shop across all these brands, add them to your bag, checkout once, and receive your order in one convenient delivery.*

Free shipping & returns Australia-wide!

*Shipping to Australian or New Zealand addresses only.