FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Voting for my baby

How do I vote?

To vote for your own baby, make sure you've signed into the Baby Search site, visit your baby's entry page and click on the 'VOTE FOR MY BABY' button. You will then receive a confirmation email where you'll need to confirm your vote to make it count.

For those who are not voting on their own entries, please visit the Baby Gallery and search for the bub you wish to vote for. Once you're on their entry page, you'll need to enter your name and email address (only if you're not already logged in) and agree to receive email communications from Bonds. Then press the ‘VOTE NOW’ button so we can send you an email to confirm your vote. Once you've voted for a bub, you cannot vote for them again, but you can vote for as many other babies as you like.

If you voted before 14/03/2018 12:00 PM AEDT, please allow up to 48 hours for your voting confirmation email to arrive.

Where can I view how many votes I have?

So the competition remains fun and fair, votes will be hidden. The shortlist will be announced on 19/03/2018 12:00 PM AEDT.

Why can't I share or see my baby in the gallery?

If you entered with a photo and/or a video by the closing time on 28/02/2018 12:00 PM AEDT and your entry met with our guidelines, it will have been approved and should appear in the gallery. Please allow at least 24 hours for us to review your entry. If your entry still isn't appearing and you haven't been notified whether it’s been approved or declined, please contact our Customer Service team via Live Chat from 8am - 8pm Monday - Friday, email or phone 1800 806 906 between 8am and 5.30pm AEDT Monday to Friday.

Can people overseas vote?

Anyone from anywhere can vote, just follow the instructions explained under the 'How do I vote?' question above.

Winners

When will winners be announced?

A shortlist of winners will be announced on 19/03/2018 12:00 PM AEDT and the final winning entries of the competition will be announced shortly after on 21/03/2018 12:00 PM AEDT. Join our Facebook page or follow us on Instagram for regular updates and Baby Search news.

Prize categories

What are the prize categories?

      Bonds Wonderbub of the Year:
      1 x boy or girl winner chosen by Bonds

      Bonds' Choice:
    1. 1 boy x winner entry for 0 – 6 months chosen by Bonds
    2. 1 girl x winner entry for 0 – 6 months chosen by Bonds
    3. 1 boy entry for 7 - 18 months will be chosen by Bonds
    4. 1 girl entry for 7 – 18 months will be chosen by Bonds
    5. 1 boy entry for 19 - 3 years months chosen by Bonds
    6. 1 girl entry for 19 – 3 years months chosen by Bonds
    7. 1 multi birth entry for 0 – 6 months chosen by Bonds
    8. 1 multi birth entry for 7 – 18 months chosen by Bonds
    9. 1 multi birth entry for 19 – 3 years chosen by Bonds
      People’s Choice:
    1. 1 x boy or girl winner 0 - 6 months voted by the public
    2. 1 x boy or girl winner 7 – 18 months voted by the public
    3. 1 x boy or girl winner 19 months – 3 years voted by the public
      Video Bub:
      1 x boy or girl winner chosen by Bonds

How are the winners selected?

The three categories: Wonderbub of the Year, Bonds' Choice and Video Bub will be decided by a panel of Bonds' judges.

One category: People's Choice is voted by the public, the entries with the most votes will win their age category.

How is the Bonds Wonderbub of the year selected?

The Bonds panel of judges will select the Bonds 2018 Wonderbub of the Year from the selected shortlist.

What does my baby win?

The Bonds Wonderbub of the Year winner will receive:
  1. The chance to star in a future Bonds TV or billboard campaign for 2018.
  2. A Bonds Baby Product Pack retailing at AUD$600 RRP.
  3. Return economy flights from the nearest capital city to Sydney or Melbourne and one night's accommodation for the child and their parent or legal guardian (only for winners that do not live in Sydney or Melbourne).
  4. A professional photo shoot to be held in Sydney or Melbourne on a date to be nominated by Bonds in April or May 2018.
Each winner of the Bond's Choice and People's Choice categories will receive:
  1. The chance to feature in the next Bonds Baby campaign for 2018.
  2. A Bonds Baby Product Pack retailing at AUD$300 RRP.
  3. Return economy flights from the nearest capital city to Sydney or Melbourne and one night's accommodation for the child and their parent or legal guardian (only for winners that do not live in Sydney or Melbourne).
  4. A professional photo shoot to be held in Sydney or Melbourne on a date to be nominated by Bonds in April or May 2018.
The winner of the Video category will receive:
  1. The chance to feature in the next Bonds Baby campaign for 2018.
  2. Return economy flights from the nearest capital city to Sydney or Melbourne and one night's accommodation for the child and their parent or legal guardian (only for winners that do not live in Sydney or Melbourne).
  3. A professional photo shoot to be held in Sydney or Melbourne on a date to be nominated by Bonds in April or May 2018.
  4. Plus a $300 RRP Bonds Baby product Pack.

Can my bub win more than one prize?

Yes, they can. Your baby's entry is eligible to win more than one category. For example, they may win a People’s Choice prize as well as our Video category. Find out more via our Prizes page.

What is the daily prize winner?

We will select one Facebook prize winner each day throughout the competition. Each daily winner will be announced on the Bonds Bumps & Baby Facebook page at 10AM AEDT every day from the 16th February 2018 until the 2nd March 2018. Each will win an A4 illustrated Portrait of their child’s entry photograph by Meg Kolac Art + $50 BONDS gift voucher + Limited edition playmat. Our final winners will be announced on 21/03/2018 12:00 PM AEDT 2018.

Changes to entry

How can I remove my baby from the competition?

To remove your baby's entry from the competition log onto the Baby Search site and click on 'My Entries' to see your baby's entry details and image. Click 'Remove Entry' to remove it from the competition.

How do I change my baby's photo?

Unfortunately no changes can be made to either your baby's photo or details once entries have closed. You are however, still able to delete your baby's entry. Please see question, above, for instructions on deleting your entry.

Technical

I'm having issues with my internet browser. Can you help?

Check the browser that you are using as our website can sometimes experience issues with Internet Explorer, particularly if you are running an old version. We recommend using Google Chrome or Mozilla Firefox, which are free to download.

If you are still having issues please feel free to chat with us Live Chat from 8am - 8pm Monday - Friday, email or phone 1800 806 906 (between 8:00AM - 5:30PM AEDT Monday - Friday).

I've forgotten my username/password?

Your username is the email address you registered with. You can also request a new password to be sent to your email. On the login page, select 'Forgot Password' and then follow the prompts.

I didn't get an email asking me to confirm my vote. What do I do?

Check to make sure you entered the correct email address, then check your junk mail. If you still require help, please call Customer Service on 1800 806 906 (between 8:00AM - 5:30PM AEDT Monday - Friday) and we can confirm the vote on your behalf.


 

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