GOT QUESTIONS?
- What is Merch Shop?
Merch Shop is a one stop collab shop for exclusive licensed/collab ranges designed on iconic Bonds styles for Baby, Kids and grown ups. Each range can feature favourite characters, famous movies, bands, TV shows and more.
- How often do new Merch Shop releases happen?
Newness will approximately drop every 4-6 weeks, but make sure you’re a Bonds Rewards member and subscribed to our emails for notifications on each collab range.
- How do I get member access to Merch Shop products?
Sign up to Bonds Rewards and become a member here
- I wasn't notified about a Merch Shop drop and missed out.
We’re sorry to hear this! Make sure you’re a Bonds Rewards member and are subscribed to our emails for notifications on new licensed/collab drops. You can also follow along on our socials channels for Merch Shop updates and announcements.
- I didn't get a chance to buy a Merch Shop range before it sold out, when will you be restocking?
We’re sorry to hear you missed out this time! The nature of our licensed/collab ranges is limited edition which means they’re only available while stocks last. Stay tuned for exciting drops coming soon by subscribing to our emails and following along on our social channels.
- Why are there Rio collabs in the Merch Shop?
Designed by our good mates at Rio, Merch Shop will also range a small number of capsules on Rio products with prints of favourite characters, famous movies, bands, TV shows and more.
- Where can I buy Merch Shop products?
All licensed/collab Bonds products can be purchased online in our Merch Shop page. Some of the products may be available at our Bonds stores, selected wholesalers including Target, Big W, and The Iconic. This is subject to change and will depend on each individual licensed/collab range.
- Why can't I find all Merch Shop products at Bonds stores?
We want to ensure the best experience for everyone and access regardless of geographical location to our licensed/collab Bonds products. Some of the range may be available at our Bonds stores or selected wholesalers but is subject to change and will depend on each individual licensed/collab range. All Bonds full price and Kids stores will offer the Bonds Movie Magic range via our Store to Door option.
- What Bonds products are in the Merch Shop?
You'll find licensed Bonds Baby and Kids styles including clothing, Zippys, Sleep, and Underwear. Some collab capsules may also contain Bonds styles for grown ups. What items are available and who they’re created for may be subject to change and will depend on each individual licensed/collab range.
- What sizes does the Merch Shop carry?
Depending on the individual licensed/collab range, the Merch Shop products are typically available in Bonds Kids and Baby sizing.
- I wasn't notified about a Merch Shop drop and missed out.
We’re sorry to hear this! To ensure the best possible shopping experience, we’ve changed our processes to provide all Bonds Rewards members with early access information about our licensed/collab ranges. However, we can’t guarantee that a range won’t sell quickly, and products are only available while stocks last. Join Bonds Rewards today and subscribe to our emails to receive all launch information.
- I didn’t receive any emails about Merch Shop or other Collabs.
To receive our emails, go into your Bonds Rewards online account and check your subscription. If you’re a subscribed member already, check your spam/junk folder. Please note due to delays with some email platforms, we can’t guarantee that email newsletters will come through inboxes at the same time for all customers.
- Can I get a discount on the Bonds Merch Shop products?
All products as part of the Bonds Merch Shop will only be discounted if they’re included within a promotion or Sale on our website, and will otherwise be sold at their RRP in Australian Dollars.
- I can’t access the range online, how do I see the Merch Shop?
To access the Merch Shop during Members Early Access, you will need to be signed into your Bonds Rewards accounts via bonds.com.au. From then, the range will be made available to the public. Not a member? Sign up here.
- I'm offended by the Bonds Merch Shop products.
We’re sorry to hear you’re offended by our Merch Shop products, it’s never our intention to cause this and we’ll be sure to pass your feedback on to our team.
- I would like to raise a formal complaint about the advertising I have seen.
Formal complaints can be made via the Advertising Standards Bureau. Visit here or call (02) 6173 1500 to lodge a formal complaint.
- I saw the range at other retailers first and not on the Bonds website, it’s not fair.
We’re sorry to hear this and are looking into why this has happened. As a Bonds Rewards member we want to ensure that you receive early access to our Merch Shop products and are the first to know of upcoming launches. Now that the range is live, we hope you’ll be able to shop the items on our website.
- Where can I buy the Bonds Bloody Comfy™ Period Undies range?
The Bonds Bloody Comfy™ Period Undies range is available from bonds.com.au and in selected Bonds Stores and Bonds Outlets.
- What are Bonds Bloody Comfy™ Period Undies?
Bonds Bloody Comfy™ Period Undies are our innovative leak-proof period undies that go with your flow and keep you feeling comfy and confident. Redesigned for more comfort with our soft and flexible gusset which moves with you. They also wick away wetness to help keep you dry and fresh, prevent odours and are easy to wash! Available in ultra-light, moderate, heavy and our Overnight absorbency.
- How do Bonds Bloody Comfy™ Undies work?
Bonds Bloody Comfy™ Period Undies are leak proof period undies that, depending on your flow, can replace liners, pads, tampons, and cups, or can be worn with tampons or cups for extra protection. They have been redesigned for comfort. Offering discreet protection for leakproof confidence with our newly designed soft and flexible gusset that moves with you to help keep you dry and avoid leaks.
- Which absorbency level is right for me?
Bonds Bloody Comfy™ Period Undies absorbency levels vary from “ultra-light days” through to “overnight” styles depending on your flow. As a guide:
- Our “ultra-light day” styles equates to 1 tampon’s worth
- Our “moderate day” styles equates to 3 tampons’ worth
- Our “heavy day” styles equates to 4 tampons’ worth
- Our “overnight” style equates to 8 tampons’ worth
If you are unsure of your flow, we recommend using the “heavy” absorbency styles. For first time users, we suggest trying the product at home first to see what styles best work for you.
- How do I pick the right size underwear?
We expect that you will need the same size as your usual Bonds underwear but you can also use our handy size chart to help figure out which size is right for you. Note: they are designed to be a snug fit to help you feel secure. Size up if you prefer a bit more wiggle room.
- What’s the difference between Ultra-Light, Moderate, Heavy and Overnight?
- Bonds Bloody Comfy™ Period Undies “ultra-light days” equates to 1 tampon’s worth. We recommend using during your ultra-light period days, period spotting, or back-up protection when you aren’t sure when your period will arrive.
- Bonds Bloody Comfy™ Period Undies “moderate days” equates to 3 tampons’ worth. We recommend using during your moderate period days, or during your light period days for added security.
- Bonds Bloody Comfy™ Period Undies “heavy days” equates to 4 tampons’ worth. We recommend using during your heavy period days or during your moderate period days for extra protection.
- Bonds Bloody Comfy™ Period Undies “overnight” equates to 8 tampons’ worth. We recommend using during your ultra-heavy period days or for overnight protection.
- Are Bonds Bloody Comfy™ Period Undies a replacement for my current routine and can I use them without additional protection?
Depending on your flow and desired length of use, Bonds Bloody Comfy™ Period Undies can be a total replacement for disposable period care products (such as liners, pads or tampons) OR can work in conjunction with them for extra protection. It’s all about knowing your flow, and which absorbency level suits you best. For first time users, we’d recommend trying the product at home first to see what routine works best for you.
- Will I feel wet?
No way. Our quick absorbing and leak-proof protection means you can do whatever you want to do on your period and stay bloody comfy doing it.
- Are Bonds Bloody Comfy™ Period Undies hygienic?
Bonds Bloody Comfy™ Period Undies have been designed with technology that neutralises bad odours. They are also moisture wicking so you can stay dry and worry-free. To keep your product hygienic please follow the care instructions on the garment and turn them inside out to dry.
- How do Bonds Bloody Comfy™ Period Undies control odour?
Bonds Bloody Comfy™ Period Undies neutralise bad odours with its odour-controlling fabric. The odour neutralizing properties are inherent in the yarn and not a finish, which means it will last as long as your period undies do.
- How do I take care of / wash my Bonds Bloody Comfy™ Period Undies?
Wash me just like anything else. We recommend following these 4 easy steps
- Step 1: Rinse until water runs clear
- Step 2: Give me a nice cold wash
- Step 3: line dry only (eco points!)
- Step 4: twiddle your thumbs, you're done
Hold the bleach and the fabric softener, we don’t like that stuff!
- How do I store my Bonds Bloody Comfy™ Period Undies?
Firstly, make sure that your Bonds Bloody Comfy™ Period Undies are fully dry, and then you can just pop them in your regular undies drawer. Simple as that!
- How can I reduce single-use products going into landfill with the period products I choose?
Unlike disposable feminine hygiene products like tampons, liners and pads, Bonds Bloody Comfy Period Undies are designed to wear again and again, therefore reducing the heavy flow of single-use products going into landfill.
- How long will my Bonds Bloody Comfy™ Period Undies last?
Expect your Bonds Bloody Comfy™ Period Undies to last as long as your regular Bonds undies. For a longer lasting look and finish ensure you wash and care for them by following the care instructions.
- I have sensitive skin. What are Bonds Bloody Comfy™ Period Undies made out of?
Bonds Bloody Comfy™ Period Undies main fibre is Cotton which makes the product gentle on skin and breathable for every day wear.
Each garment label will provide the specific material and care instructions for your guidance, so please make sure you check these.