Returns Process

I purchased using Paypal. What are my options for return?

If purchased online using PayPal, you can return your item for a refund or credit via our online returns system. If returning at a Bonds or Bonds Kids store, you can receive a refund, exchange an item or obtain a store credit in the form of a Bonds gift card.

I used Afterpay as my payment method, how can I request a return?

If purchased online using Afterpay you can use our online returns system to return your item for a refund or online credit. You cannot exchange these items at a Bonds or Bonds Kids store, you can only receive a refund for that item.

I used Zip as my payment method, how can I request a return?

If purchased online using Zip you can use our online returns system to return your item for a refund or online credit. You cannot exchange these items at a Bonds or Bonds Kids store, you can only receive a refund for that item.

I used Open Pay as my payment method, how can I request a return?

If purchased online using Open Pay you can use our online returns system to return your item for a refund or online credit. You cannot exchange these items at a Bonds or Bonds Kids store, you can only receive a refund for that item.

I used Klarna as my payment method, how can I request a return?

If purchased online using Klarna you can use our online returns system to return your item for an exchange, refund or online credit. You cannot exchange these items at a Bonds or Bonds Kids store, you can only receive a refund for that item.

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