WHERE IS YOUR ORDER?

Please enter your order number (not tracking number) to check the status.

Find your order number in your order confirmation email:
Order Number Example
The postcode of the shipping address used when placing your order.
This can found in your order confirmation email.
 
 

As soon as your order has left our warehouse, we'll send you a shipping notification email to keep you in the loop. For Australian deliveries the email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website.

Don't stress if it doesn't work immediately - it often takes up to 4 hours for it to be searchable in the system.