Exciting news! To ensure you (and your tiny crew) don’t miss out on any future limited edition and collaboration ranges, we’ve overhauled how we bring them to you. New improvements such as Bonds & Me member-only access and limits on how many items you can buy are just a few of the ways we've revamped our exclusive range drops to make them kinder to you.
Got a question? Hopefully, we've answered it below in our FAQs...
How do I find out about upcoming exclusive launches such as your Disney ranges?
Make sure you’re signed up as a Bonds & Me member to hear the news on when our next limited edition range launches.
Why is access to these types of ranges given to Bonds & Me members first?
You spoke and we listened! Following feedback on our last few launches, and to ensure the best possible shopping experience, we’re providing all Bonds & Me members with early access to our collaboration ranges – so they can shop the range before everyone else. The good news is that joining our Bonds & Me program not only gets you exclusive access to these ranges, but it also unlocks loads of other perks too, such as free shipping on all orders, ongoing discounts of 10-30% off RRP, plus more!
How have you fixed the issues around collaboration range launches?
While we can’t guarantee that each range won’t sell out quickly, we are hoping that by introducing exclusive access to our Bonds & Me members only, this will help to minimise any website issues and allow us to notify all customers at the time of launch. We’re also capping order quantities of our Disney ranges at a limit of three items per size in each transaction.
Do I have to sign up if I am already a Bonds & Me member?
Nope, just kick back and wait for the news of when our next collaboration is due to launch! (Spoiler: it's very soon).
Is there a limit on how many items people can buy?
While many customers are respectful of purchasing appropriate quantities for personal use, we recognise that some customers have been buying with the intent of on-selling for financial gain. To address this, our Bonds x Disney ranges are now limited to 3 items per size in each transaction to ensure that as many of our fans can get their hands on the release as possible. This means that you can buy a range of styles and sizes for a larger family, but prevents buying in bulk to on-sell. We will be monitoring all orders to ensure limits are adhered to with the intention of personal use only.
Is The Little Mermaid range also available in store?
Yes, the range is available at all Bonds Kids stores (not at our general Bonds or Outlet stores) from Tuesday 30th June 2020, but only while stocks last. These Bonds Kids stores include: NSW - Bondi, Burwood, Macquarie, Parramatta, Miranda, VIC - Chadstone, Eastland, Fountain Gate, Highpoint, Werribee, QLD - Indooroopilly, WA - Joondalup. To find your nearest Bonds Kids store, use our store finder.
For any other questions, please feel free to contact our Customer Service Team via our online form or by phoning 1800 806 906 (8am - 5.30pm AEDT Monday to Friday).