FREE SHIPPING & RETURNS AUSTRALIA WIDE
FREE SHIPPING & RETURNS AUSTRALIA WIDE

Shipping Options

HOW MUCH DOES SHIPPING COST?

We offer FREE standard shipping across Australia, no matter how large or small your order. International shipping charges apply (see below).

HOW LONG DOES SHIPPING TAKE?

We use Australia Post eParcel to get your goods to you. Once your order has left our warehouse, it can take around 2 to 5 working days to be delivered. Express shipping is currently unavailable.

We're currently experiencing higher than usual levels of orders. Because of this, there may be a delay in deliveries. We're so sorry if this causes any inconvenience. Our team are working as quickly as they can to get your goodies to you. We appreciate your understanding and patience.

WHERE IS MY ORDER?

As soon as your order has left our warehouse, we'll send you a shipping notification email to keep you in the loop. The email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website.

Don't stress if it doesn't work immediately - it often takes up to 4 hours for it to be searchable in the system.

I WON'T BE AT HOME/WORK TO RECEIVE MY ORDER. HELP!

If you won't be at home/work or another location where a parcel can be delivered, Australia Post's free and secure 24/7 Parcel Lockers offers an easy and convenient alternative. To select this delivery option at checkout, you must first create a free Australia Post MyPost account. Once you've created your account, you can select this option at checkout. If you have any questions, please contact Australia Post.

Another option is to have your order delivered to your local Post Office. You can select this shipping option and your preferred Post Office by entering your postcode during checkout.

CAN I ORDER ONLINE AND PICK UP IN STORE?

Sadly no, all orders made online are shipped direct from our warehouse for a faster service.

DO YOU DELIVER OUTSIDE OF AUSTRALIA?

Yes! We deliver to the countries listed below; simply enter your address during checkout.

CHECK INTERNATIONAL DELIVERY AVAILABILITY AND RATES

AVAILABLE DELIVER COUNTRIES

SHIPPING FEE
(orders under $100 AUD)

SHIPPING
(orders over $100 AUD)

ESTIMATED DELIVERY TIMEFRAME

Austria $20.00 FREE 5-10 Business Days
Belgium $20.00 FREE 5-10 Business Days
Brazil $40.00 $20.00 5-10 Business Days
Canada $20.00 FREE 5-10 Business Days
Denmark $20.00 FREE 5-10 Business Days
Egypt $50.00 $20.00 5-10 Business Days
Fiji $20.00 FREE 5-7 Business Days
Finland $20.00 FREE 5-10 Business Days
France $20.00 FREE 5-10 Business Days
Germany $20.00 FREE 5-10 Business Days
Greece $20.00 FREE 5-10 Business Days
Hong Kong $20.00 FREE 5-10 Business Days
India $20.00 FREE 5-10 Business Days
Ireland $20.00 FREE 5-10 Business Days
Israel $40.00 $20.00 5-10 Business Days
Italy $20.00 FREE 5-10 Business Days
Japan $20.00 FREE 5-10 Business Days
Malaysia $20.00 FREE 5-10 Business Days
Netherlands $20.00 FREE 5-10 Business Days
New Zealand $15.00 FREE 5-7 Business Days
Norway $20.00 FREE 5-10 Business Days
Pakistan $20.00 FREE 5-10 Business Days
Philippines $20.00 FREE 5-10 Business Days
Poland $20.00 FREE 5-10 Business Days
Saudi Arabia $40.00 $20.00 5-10 Business Days
Singapore $20.00 FREE 5-10 Business Days
South Korea $20.00 FREE 5-10 Business Days
Spain $20.00 FREE 5-10 Business Days
Sri Lanka $20.00 FREE 5-10 Business Days
Sweden $20.00 FREE 5-10 Business Days
South Africa $40.00 $20.00 5-10 Business Days
Switzerland $20.00 FREE 5-10 Business Days
Thailand $20.00 FREE 5-10 Business Days
Turkey $50.00 $20.00 5-10 Business Days
United Arab Emirates $40.00 $25.00 5-10 Business Days
United Kingdom $20.00 FREE 5-10 Business Days
USA $20.00 FREE 5-10 Business Days
Vietnam $20.00 FREE 5-10 Business Days

WHAT'S THE DEAL WITH INTERNATIONAL TAXES AND FEES?

Your order will be charged in Australian (AUD) dollars but will exclude Australian GST (Goods and Services Tax). Because customs policies vary from country to country, international orders may be subject to local customs charges. We cannot mark international orders as a gift as a way of bypassing or reducing customs fees. Any customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination. If goods are above the threshold and customs entry is required, our logistics partner will charge an additional admin handling fee for customs clearance. For more information about your country's custom policies, please contact your local customs office.

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