FREE SHIPPING & RETURNS AUSTRALIA WIDE
FREE SHIPPING & RETURNS AUSTRALIA WIDE

Shipping Options

HOW MUCH DOES SHIPPING COST?

We offer FREE standard shipping across Australia, no matter how large or small your order. International shipping charges apply (see below).

HOW LONG DOES SHIPPING TAKE?

We use Australia Post eParcel to get your goods to you. Once your order has left our warehouse, standard delivery can take up to 7 business days. Please allow an additional 5 business days for personalised items to be delivered.

Please enter an Australian postcode for a delivery estimate.

WHERE HAS YOUR EXPRESS SHIPPING OPTION GONE?

During peak sales periods, express shipping is temporarily unavailable. We apologise for any inconvenience.

WHERE IS MY ORDER?

Please enter your order number (not tracking number) to check the status.

As soon as your order has left our warehouse, we'll send you a shipping notification email to keep you in the loop. The email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website.

Don't stress if it doesn't work immediately - it often takes up to 4 hours for it to be searchable in the system.

I WON'T BE AT HOME/WORK TO RECEIVE MY ORDER. HELP!

No probs! We have three convenient options for you to choose from if delivering to your home or work isn't possible.

Option 1: Click & Collect

Click & Collect is a free service that allows you to order online and collect from your preferred store. Simply add your items to your shopping bag, select Click & Collect from the options at checkout, choose your preferred store and complete your transaction (personalised items are excluded from this service). You'll then receive an email confirming your order and be notified of when your goods are ready for pick-up. There are no delivery charges and it means you don't have to wait around at home for your order. Plus, you can try on your goods in store and if you don't like them, or they don't fit, you can return it on the spot. Too easy!

Option 2: Parcel Locker

Australia Post's free and secure 24/7 Parcel Lockers offers an easy and convenient alternative. To select this delivery option at checkout, you must first create a free Australia Post MyPost account. Once you've created your account, you can select this option at checkout (personalised items are excluded from this service). If you have any questions, please contact Australia Post.

Option 3: Post Office

Another option is to have your order delivered to your local Post Office. You can select this shipping option and your preferred Post Office by entering your postcode during the checkout process.

CAN I ORDER ONLINE AND PICK UP IN STORE?

You totally can in selected BONDS WA stores! Find out about Click & Collect here.

Otherwise, all other orders made online are shipped direct from our warehouse.

DO YOU DELIVER OUTSIDE OF AUSTRALIA?

Yes! We deliver to the countries listed below; simply enter your address during checkout.

CHECK INTERNATIONAL DELIVERY AVAILABILITY AND RATES

AVAILABLE DELIVER COUNTRIES

SHIPPING FEE
(orders under $100 AUD)

SHIPPING
(orders over $100 AUD)

ESTIMATED DELIVERY TIMEFRAME

Austria $20.00 FREE Up to 14 Business Days
Belgium $20.00 FREE Up to 14 Business Days
Brazil $40.00 $20.00 Up to 14 Business Days
Canada $20.00 FREE Up to 14 Business Days
Denmark $20.00 FREE Up to 14 Business Days
Egypt $50.00 $20.00 Up to 14 Business Days
Fiji $20.00 FREE Up to 14 Business Days
Finland $20.00 FREE Up to 14 Business Days
France $20.00 FREE Up to 14 Business Days
Germany $20.00 FREE Up to 14 Business Days
Greece $20.00 FREE Up to 14 Business Days
Hong Kong $20.00 FREE Up to 14 Business Days
India $20.00 FREE Up to 14 Business Days
Ireland $20.00 FREE Up to 14 Business Days
Israel $40.00 $20.00 Up to 14 Business Days
Italy $20.00 FREE Up to 14 Business Days
Japan $20.00 FREE Up to 14 Business Days
Malaysia $20.00 FREE Up to 14 Business Days
Netherlands $20.00 FREE Up to 14 Business Days
New Zealand $15.00 FREE Up to 14 Business Days
Norway $20.00 FREE Up to 14 Business Days
Pakistan $20.00 FREE Up to 14 Business Days
Philippines $20.00 FREE Up to 14 Business Days
Poland $20.00 FREE Up to 14 Business Days
Saudi Arabia $40.00 $20.00 Up to 14 Business Days
Singapore $20.00 FREE Up to 14 Business Days
South Korea $20.00 FREE Up to 14 Business Days
Spain $20.00 FREE Up to 14 Business Days
Sri Lanka $20.00 FREE Up to 14 Business Days
Sweden $20.00 FREE Up to 14 Business Days
South Africa $40.00 $20.00 Up to 14 Business Days
Switzerland $20.00 FREE Up to 14 Business Days
Thailand $20.00 FREE Up to 14 Business Days
Turkey $50.00 $20.00 Up to 14 Business Days
United Arab Emirates $40.00 $25.00 Up to 14 Business Days
United Kingdom $20.00 FREE Up to 14 Business Days
USA $20.00 FREE Up to 14 Business Days
Vietnam $20.00 FREE Up to 14 Business Days

WHAT'S THE DEAL WITH INTERNATIONAL TAXES AND FEES?

Your order will be charged in Australian (AUD) dollars but will exclude Australian GST (Goods and Services Tax). Because customs policies vary from country to country, international orders may be subject to local customs charges. We cannot mark international orders as a gift as a way of bypassing or reducing customs fees. Any customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination. If goods are above the threshold and customs entry is required, our logistics partner will charge an additional admin handling fee for customs clearance. For more information about your country's custom policies, please contact your local customs office.

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