The Bonds US website (bondsaustralia.com) has closed, meaning that we no longer ship to you from within the US. If you are based in the US, you can now shop the entire range of Bonds products from the Bonds Australia website (bonds.com.au) and your product will ship from Australia.

You can still return your online orders from the Bonds US website once it has closed – as long as the item is unused with tags attached and it's within 45 days of delivery (unless defective).

Please contact Customer Service here for assistance with your return. We cannot offer exchanges.

Please contact Customer Service here.

Please contact Customer Service here.

Please contact Customer Service here.

The Bonds USA Member Program for bondsaustralia.com has been discontinued and your existing Bonds Membership account on bondsaustralia.com is closed and has not been transferred to bonds.com.au.

However, if you already have an existing Bonds Membership account on bonds.com.au, please reset your password here to re-activate your account.

Otherwise, you can create a new Bonds Membership here if you wish.

Become a member with benefits and unlock exclusive rewards, like:

• AUD$5 Welcome Voucher
• Anniversary Gift
• Member Only Offers
• Personalised Account
• Digital Bonds Rewards Card

No, you can shop on bonds.com.au as a guest but will miss out on the great benefits that come with membership.

Bonds USA Members were entitled to a 25% discount on their first order if placed within 30 days from the date of signup. If your First Purchase benefit has not been used, and you are still within 30 days from signup as a Bonds USA member, you can receive 25% off your first purchase on bonds.com.au. 

Please contact Customer Service here to redeem.

See here for bondsaustralia.com Member Program Terms of Participation (now discontinued).

If your First Pair Guarantee has not been redeemed and you are within the required 45 days of delivery of the relevant item from bondsaustralia.com, please contact Customer Service here to redeem the First Pair Guarantee or find out more.

If your First Pair Guarantee has not been redeemed and you are within the required 45 days of delivery of the relevant item from bondsaustralia.com, please contact Customer Service here to redeem the First Pair Guarantee or find out more.

You will no longer receive emails from bondsaustralia.com.

If you create or have an existing Bonds Rewards account on bonds.com.au and have set your preference to be subscribed to our emails, you will receive emails from bonds.com.au.

All information provided to bondsaustralia.com will continue to be handled according to the bondsaustralia.com privacy policy, available here.

Your information has not been transferred to bonds.com.au, which is why you need to set up a new membership account, or reactivate your old one, if you wish to have a membership on, or receive emails from, bonds.com.au. The bondsaustralia.com privacy policy gives details on who to contact (1) if you have any questions or comments about your personal information submitted on bondsaustralia.com, (2) to exercise one of your privacy rights or (3) to submit a complaint about how bondsaustralia.com handles your personal information.

The Bondsaustralia.com privacy policy is available here.

The Bonds.com.au privacy policy is available here.

Please contact Customer Service here for any queries relating to bondsaustralia.com or orders from that website.

If you have a query regarding bonds.com.au please visit the Help Hub or return to the home page to start shopping our full range of products.