You must have proof of purchase (receipt or email) when you go to return an item.
What can I return in store?
Only items purchased via credit card or Afterpay can be refunded.
Paypal, Zippay and any other payment methods cannot be refunded, however we can offer an in-store credit (in the form of a Bonds gift card).
What store can I return to?
- online purchases can be returned either via mail, or to a Bonds store, or Bonds Kids store.
- If purchased at a Bonds store or Bonds Kids store, items can be returned to any Bonds or Bonds Kids store.
- If purchased at a Bonds Outlet store, items can be returned to any Bonds Outlet store only.
- If purchased at one of our partner retailers, e.g. Myer, Target, Woolworths, Best & Less etc. Returns must be made via that specific retailer.
- If purchased through Click & Collect, returns can be made via our online returns system or, depending on your payment method (Credit card/Afterpay only), at a Bonds or Bonds Kids store.
- If purchased online via the Bonds & Co. multi-channel checkout (refund must be made via the online returns system).