Promotions
Please refer to the terms and conditions of the promotion code. If the issue is still persisting please contact Customer Service on 1800 806 906 (between 9AM - 4PM AEST Monday - Friday) or email.
Unfortunately, once an order is processed we cannot retrospectively add a gift card or promotional code to the purchase.
From time to time, we offer discount and promo codes during a sale or marketing campaign. To hear of any future promos, sign up to our newsletter or follow us on Facebook or Instagram.
To apply a promo code during checkout, in your shopping bag, locate the field in the top right hand side and tick the box "Add promo code or gift card". A drop down field will appear. Simply enter the code in the corresponding field and it'll automatically apply it.
To apply a store credit to your order, please continue through to the final stage of the checkout process. Sign into your account and fill in your shipping/billing address information. In the payment step, beneath the credit card section, you'll see a box that says "Use store credit" with the available credit next to it. Tick this box and the credit will be automatically applied to your total amount. In order to use Paypal Express and Visa Checkout in conjunction with a store credit make sure you apply your store credit at the very last stage of checkout.
Ah, that pesky Aussie dollar! As an online business, our prices often fluctuate in response to fashion trends, stock and the demand from our customers. Due to these changes, we are unable to refund the difference in any price changes from when the item was originally purchased.