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When do Babysearch entries open?

To be the first to hear when our next round of Baby Search entries is open, we suggest singing up to our Bonds & me loyalty program for the latest updates. Sign Up

How can I be informed about Babysearch?

Bonds & Me loyalty program and/or follow us on our Instagram or Facebook.

I’ve sent an enquiry over social media to your Facebook/Twitter accounts but are yet to hear back, any advice?

We aim to get back to enquiries on Facebook and Twitter within 24 to 48 hours during business days. If your query is urgent, the quickest way to get a response is to call Customer Service on 1800 806 906 (Monday – Friday, 9am-4pm AEDT).

Do you have an ethical sourcing policy?

We certainly do. At Bonds, we have a responsibility to our customers, colleagues and supply partners to ensure that the items sold on Bonds.com.au are produced under acceptable conditions and in an ethical way. This means that they must have been produced:

  • Lawfully, through fair and honest dealing;
  • Without exploiting the people who made them;
  • In decent working conditions and;
  • Without damaging the environment.

For more information on this and other related issues, please check out our Sustainability Page.

I’m interested in working for Bonds, where can I find your current job vacancies or information about how to apply for a position?

Well gosh, how flattering! For employment vacancies and everything else job-related, please check out our Bonds Jobs website.

I'm having IT issues with your website, help!

Ugh, IT issues… we feel you! To get the best online experience, we suggest using an up-to-date browser like Chrome, which you can download here. If you’re still having problems, get in touch with our Customer Service team via email or on 1800 806 906 (Monday – Friday, 9am-4pm AEDT) and include the following where possible:

  • As much detail as you can about the issue.
  • Screenshots of any error messages you receive.
  • Which web browser you are using (e.g. Internet Explorer, Firefox, Chrome, Safari, etc).
  • Which device you are using (e.g. phone, desktop, tablet).
  • What you have done so far to try and resolve it.

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When do Babysearch entries open?

To be the first to hear when our next round of Baby Search entries is open, we suggest singing up to our Bonds & me loyalty program for the latest updates. Sign Up

How can I be informed about Babysearch?

Bonds & Me loyalty program and/or follow us on our Instagram or Facebook.

I’ve sent an enquiry over social media to your Facebook/Twitter accounts but are yet to hear back, any advice?

We aim to get back to enquiries on Facebook and Twitter within 24 to 48 hours during business days. If your query is urgent, the quickest way to get a response is to call Customer Service on 1800 806 906 (Monday – Friday, 9am-4pm AEDT).

Do you have an ethical sourcing policy?

We certainly do. At Bonds, we have a responsibility to our customers, colleagues and supply partners to ensure that the items sold on Bonds.com.au are produced under acceptable conditions and in an ethical way. This means that they must have been produced:

  • Lawfully, through fair and honest dealing;
  • Without exploiting the people who made them;
  • In decent working conditions and;
  • Without damaging the environment.

For more information on this and other related issues, please check out our Sustainability Page.

I’m interested in working for Bonds, where can I find your current job vacancies or information about how to apply for a position?

Well gosh, how flattering! For employment vacancies and everything else job-related, please check out our Bonds Jobs website.

I'm having IT issues with your website, help!

Ugh, IT issues… we feel you! To get the best online experience, we suggest using an up-to-date browser like Chrome, which you can download here. If you’re still having problems, get in touch with our Customer Service team via email or on 1800 806 906 (Monday – Friday, 9am-4pm AEDT) and include the following where possible:

  • As much detail as you can about the issue.
  • Screenshots of any error messages you receive.
  • Which web browser you are using (e.g. Internet Explorer, Firefox, Chrome, Safari, etc).
  • Which device you are using (e.g. phone, desktop, tablet).
  • What you have done so far to try and resolve it.

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