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How do I become a Bonds & Me member?

Becoming a Bonds and Me member provides you with the ability to obtain 10% off full priced items (RRP price), 20% off when you spend up to $300 within a 12-month rolling period and 30% off once you spend over $300. There are three ways to join:

  • In store, sign up at the register by providing your name and a valid email address. Overnight, we'll send you an email asking you to complete your full registration online.
  • If you have an existing Bonds online account, simply sign in and go to 'My Account' then 'My Preferences' and tick the opt-in to Bonds & Me box.
  • Or finally, if you don't have an account with us and aren't visiting a store anytime soon, you can sign up to Bonds & Me online here. Make sure you tick the box to receive marketing emails to hear about the latest news, sales and promotions.

How do I unsubscribe from emails?

While we're sorry to hear you're opting out (sob!) you can unsubscribe here by clicking on 'My Account' and then 'My Preferences' or alternatively please email bondssupport@hanes.com to be removed from our mailing list. Please keep in mind that once you unsubscribe from our mailing list you will no longer benefit from Bonds & Me discounts on future orders.

How do I change my password?

Sign in to your account using the Bonds & Me 'Sign In' link in the top right-hand corner of www.bonds.com.au Once you're signed in, click on ‘Your Account' in the top right-hand corner and once on this page click 'Account Information' and tick the 'Change Password' option. Simply enter your existing password, your preferred new password, confirm it and click 'Submit'.

I’ve requested to have my password reset, but I haven’t received an email to change it yet?

If you have requested to change your password and are yet to receive the password reset email, you may not have a member account. To check this, try creating an account using your email address by clicking here. If this doesn’t resolve the issue, please contact us on 1800 806 906 (between 9am and 4pm AEDT Monday to Friday).

I signed up in store but can’t access my account online?

One of the reasons for this could be that you currently have an in store only Bonds account which you signed up to in a Bonds store. To link your current account with an online Bonds & Me account, simply upgrade here.

How long does it take for my Bonds & Me online account to link to my store account?

It will roughly take 24 – 48 hours for the accounts to link up! Please note: you will not be able to see your in store purchases in your online account or vice versa.

I forgot to sign into my Bonds & Me account before placing my order, help!

Unfortunately we cannot apply member discounts to an order retrospectively once it has been placed.

Got a question about our Bonds x Cinderella range?

This limited edition Bonds x Cinderella collaboration is available at selected Bonds Kids and Bonds Stores and online at bonds.com.au. To find out your nearest Bonds Kids or Bonds Store location, and to answer any questions you may have about the range, please check out this page.

Got a question about our Bonds x Toy Story range?

This limited edition Bonds x Toy Story collaboration is available at all Bonds Kids Stores and selected Bonds Stores and online at bonds.com.au. To find out your nearest Bonds Kids or Bonds Store location, and to answer any questions you may have about the range, please check out this page.

Got a question about our Bonds x Disney Moana range?

This limited edition Bonds x Moana collaboration is available online only at bonds.com.au. To find out more information and to answer any questions you may have about the range, please check out this page.

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How do I become a Bonds & Me member?

Becoming a Bonds and Me member provides you with the ability to obtain 10% off full priced items (RRP price), 20% off when you spend up to $300 within a 12-month rolling period and 30% off once you spend over $300. There are three ways to join:

  • In store, sign up at the register by providing your name and a valid email address. Overnight, we'll send you an email asking you to complete your full registration online.
  • If you have an existing Bonds online account, simply sign in and go to 'My Account' then 'My Preferences' and tick the opt-in to Bonds & Me box.
  • Or finally, if you don't have an account with us and aren't visiting a store anytime soon, you can sign up to Bonds & Me online here. Make sure you tick the box to receive marketing emails to hear about the latest news, sales and promotions.

How do I unsubscribe from emails?

While we're sorry to hear you're opting out (sob!) you can unsubscribe here by clicking on 'My Account' and then 'My Preferences' or alternatively please email bondssupport@hanes.com to be removed from our mailing list. Please keep in mind that once you unsubscribe from our mailing list you will no longer benefit from Bonds & Me discounts on future orders.

How do I change my password?

Sign in to your account using the Bonds & Me 'Sign In' link in the top right-hand corner of www.bonds.com.au Once you're signed in, click on ‘Your Account' in the top right-hand corner and once on this page click 'Account Information' and tick the 'Change Password' option. Simply enter your existing password, your preferred new password, confirm it and click 'Submit'.

I’ve requested to have my password reset, but I haven’t received an email to change it yet?

If you have requested to change your password and are yet to receive the password reset email, you may not have a member account. To check this, try creating an account using your email address by clicking here. If this doesn’t resolve the issue, please contact us on 1800 806 906 (between 9am and 4pm AEDT Monday to Friday).

I signed up in store but can’t access my account online?

One of the reasons for this could be that you currently have an in store only Bonds account which you signed up to in a Bonds store. To link your current account with an online Bonds & Me account, simply upgrade here.

How long does it take for my Bonds & Me online account to link to my store account?

It will roughly take 24 – 48 hours for the accounts to link up! Please note: you will not be able to see your in store purchases in your online account or vice versa.

I forgot to sign into my Bonds & Me account before placing my order, help!

Unfortunately we cannot apply member discounts to an order retrospectively once it has been placed.

Got a question about our Bonds x Cinderella range?

This limited edition Bonds x Cinderella collaboration is available at selected Bonds Kids and Bonds Stores and online at bonds.com.au. To find out your nearest Bonds Kids or Bonds Store location, and to answer any questions you may have about the range, please check out this page.

Got a question about our Bonds x Toy Story range?

This limited edition Bonds x Toy Story collaboration is available at all Bonds Kids Stores and selected Bonds Stores and online at bonds.com.au. To find out your nearest Bonds Kids or Bonds Store location, and to answer any questions you may have about the range, please check out this page.

Got a question about our Bonds x Disney Moana range?

This limited edition Bonds x Moana collaboration is available online only at bonds.com.au. To find out more information and to answer any questions you may have about the range, please check out this page.

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